Frequently Asked Questions
Everything you need to know about ordering, delivery, products, and payments.
Browse our shop, add products to your cart, and proceed to checkout. Create an account or check out as a guest. Select your delivery option, enter payment details, and confirm your order. You will receive an email confirmation with your order number.
No. You can order any quantity of any product. There is no minimum order requirement.
If your order has not yet been dispatched, contact us immediately at support@dragonpharma.co.uk and we will do our best to modify or cancel it. Once dispatched, changes are no longer possible.
Standard delivery takes 2 to 3 working days. Express delivery takes 1 to 2 working days. Orders placed before 1:00 PM on weekdays are dispatched the same day.
Yes. All orders are shipped in plain, unmarked packaging. No logos, no product names, no branding of any kind is visible on the outside. The return address uses a generic sender name.
Our focus is UK domestic delivery. International shipping may be available for select destinations on request. Contact our support team for details.
All orders ship from our warehouse located in the United Kingdom. This means domestic transit only, no customs, and fast tracked delivery via Royal Mail.
Yes. Every product we sell includes a valid Dragon Pharma anti-counterfeit verification code. You can check this code on the official Dragon Pharma verification site to confirm authenticity before use.
Yes. Dragon Pharma products undergo independent laboratory analysis. HPLC testing verifies active compound concentrations and screens for impurities. We only stock batches that pass quality standards.
We stock over 86 Dragon Pharma products across 10 categories: injectable steroids, oral steroids, peptides, SARMs, post-cycle therapy, anti-estrogens, human growth hormone, weight loss, sexual health, and supplements. Browse the full catalogue on our shop page.
Dragon Pharma typically uses MCT (medium-chain triglyceride) oil or grape seed oil as carrier oils. The specific oil may vary by product line. MCT oil is associated with smoother injections and less post-injection discomfort.
We accept Visa, Mastercard, direct bank transfers, and Bitcoin. All card payments are processed through SSL-secured payment gateways.
Yes. Charges appear under a neutral billing descriptor. There will be no reference to Dragon Pharma, steroids, or any product-specific terms on your statement.
Yes. Our checkout is protected with SSL encryption. Card details are processed by a PCI-compliant payment processor and are never stored on our servers.
Sealed, unopened products may be returned within 14 days of delivery for a full refund. Due to the nature of our products, we cannot accept returns on opened or used items. Contact us to arrange a return.
Email us at support@dragonpharma.co.uk. Our support team is available Monday to Friday, 9:00 AM to 5:00 PM GMT. We aim to respond to all enquiries within 24 hours.

